Key takeaways
- Google ranks local results on relevance, distance and prominence.
- 74% of consumers look for reviews from the past three months (BrightLocal, 2026).
- 80% are more likely to use a business that replies to all its reviews.
- Your Google Business Profile, reviews and service pages do most of the work.
When someone searches for a dentist, plumber or roofer "near me", the three businesses in Google's map pack get most of the attention. This checklist covers what it takes to get there, in the order I'd work through it.
How Google ranks local businesses
Google is unusually open about this. Its help center says local results are based mainly on three things:
- Relevance: how well your Business Profile matches what someone searched for.
- Distance: how far your business is from the searcher.
- Prominence: how well-known your business is, including links to your site, the number of reviews and your ratings.
Google also says there's no way to pay for a better local ranking. You can't change distance, so the work goes into relevance and prominence.
Google Business Profile
- Verify your profile. Unverified profiles rarely rank.
- Choose the most specific primary category. "Emergency dental service" or "Roofing contractor" beats a generic category. Add relevant secondary categories.
- Fill in every field: services, service areas, hours (including holiday hours), attributes, and a description that says what you do and where.
- Add real photos and videos of your team, work and premises, and keep adding them.
- Post updates regularly: offers, projects, news. Weekly is a good rhythm.
- Answer common questions so customers find the information before they call.
Reviews
BrightLocal's 2026 Local Consumer Review Survey of 1,002 US adults shows how much reviews shape decisions:
- 41% always read reviews when looking for a local business, up from 29% the year before.
- 74% look for reviews from the past three months.
- 31% will only use a business rated 4.5 stars or higher.
- 80% are more likely to choose a business that replies to all of its reviews, but 50% are put off by generic, templated replies.
- Ask every happy customer for a review, with a direct link, right after the job.
- Reply to every review, positive and negative, in your own words.
- Keep reviews recent. A steady trickle beats a burst every few years.
Your website
- Create one page per core service. "Dental implants" and "emergency dentistry" should each have their own page, not share a list.
- Build location pages for the areas you serve, with genuinely local detail: neighborhoods, local projects, regional regulations. Pages that only swap the city name rarely rank.
- Put your name, address and phone number on every page, matching your Business Profile exactly.
- Add LocalBusiness schema markup so search engines and AI tools read your details correctly.
- Make it fast and mobile-friendly, with click-to-call buttons at the top. Most local searches happen on phones.
- Embed a map and clear directions on your contact page.
Citations and links
- List your business on the major directories: Apple Maps, Bing Places, Yelp, the BBB and the directories specific to your industry.
- Fix inconsistencies. Old addresses, former phone numbers and duplicate listings confuse both customers and Google.
- Earn local links from chambers of commerce, local sponsorships, suppliers and community organizations.
Measuring results
- Track calls, direction requests and website clicks from your Business Profile's performance report.
- Check your map rankings across your service area, not just from your office. Rankings change block by block.
How long does local SEO take?
Fixing your profile and citations can move map rankings within weeks. Competitive categories in large cities usually take three to six months of consistent work on reviews, content and links.
If you'd rather have this handled for you, the local SEO service covers every step on this list, and plans start at $299 a month on the pricing page.
